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Overview
QuickCanyon Guild (“we”, “us”, “our”) provides online courses about board game design. This Privacy Policy describes how we collect, use, and share information when you use our website and services.
Information we collect
- Account data: name, email, and password hash if you create an account.
- Transaction data: course purchases and access logs.
- Support data: messages you send via our contact form.
- Technical data: device, browser, and general location derived from IP (at coarse city/region level).
- Cookies: essential cookies for session management and optional analytics cookies (if enabled).
How we use information
- Provide and maintain the service, including course access and certifications.
- Process payments and send transactional emails.
- Respond to support requests and improve our curriculum.
- Detect, prevent, and address technical issues and abuse.
Lawful bases
We process personal data under the following bases: performance of a contract (providing your courses), legitimate interests (service improvement, security), and consent (optional communications where required).
Sharing
We do not sell personal data. We may share limited data with service providers (e.g., payment processors, email delivery) under strict contractual controls, and with authorities when required by law.
Data retention
We retain account and transaction records for as long as you have an account and as required by applicable law. Support messages and analytics data are retained for a limited period consistent with their purpose.
Security
We apply industry-standard safeguards: encryption in transit, access controls, and audit logging. No method is 100% secure, and we cannot guarantee absolute security.
Your choices
- Access, correct, or delete your data by contacting [email protected].
- Opt out of non-essential emails via unsubscribe links.
- Control cookies using our on-site banner and your browser settings.
International transfers
Where data crosses borders, we use appropriate safeguards such as standard contractual clauses.
Children
Our services are not directed to children under 13, and we do not knowingly collect their data.
Contact
If you have questions about this policy, contact us at [email protected] or +1 (650) 409-2213.